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In
service for
over 15 years!
On
site areas served:
Illinois Iowa Wisconsin
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3/1/2010
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Avaya
IP Office R6 AVAILABLE NOW!
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12/15/2009
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Voice & Internet Circuits added to the services
we offer.
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Avaya
Definity Telephone Systems
Installation
Programming Service Support Repair
24-HOUR
EMERGENCY SERVICE AVAILABLE
847.781.9475
Definity
BCS, Definity ECS, Definity CSI, Definity Prologix, Definity
SI, Definity SCC, Definity MCC, Definity CMC, Definity G1,
Definity G2, Definity G3 and more, have evolved into Communication
Manager (CM) which is Avaya's flagship product for Enterprise
solutions. These systems range from the small CMC cabinet
that mounts on a wall to free standing and full size multi-shelf
cabinets and to the current rack mount cabinets that take
less space and power. Older Definity products may not have
the IP capacity (Depending on Versions) but still house
the platform to service large companies their telephony
needs. Newer CM systems are IP based and support a range
of new and legacy products.
The
original Definity servers and switches can be enabled to
use Communication Manager by adding a Media Server into
a Definity switch. The Definity/Communication Manager has
about 700 telephony features. The Definity servers prior
to Communication Manager use a proprietary operating system
called Oryx/Pecos. The Communication Manager powered systems
now use Linux. The protocol that the Definity telephones
connect the switch is called the Digital Communication Protocol
or DCP. Other telephones that are used in other systems,
like the Merlin or Partner use a different protocol than
the Definity telephones. The newer Definity systems can
be used with Communication Manager, retains most of the
features from the older models, but now it supports newer
features such as IP Telephony, and mobility and unified
messaging.
Bishop
Computer provides telephone service support (as well as
onsite service support in Illinois Iowa Wisconsin
areas) to local Avaya Business Partners, as well as our
own clients. We even provide technical phone support to
other technicians throughout the U.S. via a nationwide
service / maintenance organization. We've installed over
15 Definity's and 6 Communication Manager's, and serviced
many more.
-
Diagnosing a problem
- Programming
- Training
Our
pricing is billed in 15 minute increments, with a minimum
of 30 minutes, which makes us extremely affordable.
- 30
minutes $50.00 invoiced through Google Checkout
- 60
minutes $85.00 invoiced through Google Checkou
Look
at our cost saving PREPAID block of time DISCOUNT on
our support
page!
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