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In
service for
over 15 years!
On
site areas served:
Illinois Iowa Wisconsin
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3/1/2010
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Avaya
IP Office R6 AVAILABLE NOW!
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12/15/2009
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Voice & Internet Circuits added to the services
we offer.
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Avaya
IP Office Telephone Systems
Installation Programming Service Support
24-HOUR
EMERGENCY SERVICE AVAILABLE
847.781.9475
A
very powerful, IP based system capable of connecting up
to 360 stations (IP, digital and analog) and up to 192 "T1/DS0"
digital trunks. IP Office is a more versatile system, with
the look and operation of "Enterprise" systems and vastly
extends the connectivity with multiple sites and advanced
features. Features that will allow users across multiple
sites to receive calls as part of a single hunt group and
hot desking to let users 'login' anywhere on the system
to their own extension. An all-in-one scalable solution
that delivers advanced IP-enabled communication and contact
center functionality for small and medium size businesses.
The
IP Office family consists of the IP Office 500 and IP Office
412 communications solutions. Systems can be expanded through
the use of expansion modules. Avaya IP Office delivers full
voice functionality with a comprehensive set of features.
The IP Office system can be configured as a voice-only PBX,
using traditional circuit-switched lines, or as an IP telephony
server using high-speed ISDN/PRI dial-up access and/or direct
leased line connectivity and/or SIP trunks. The IP Office
500 communication solution can scale up to 272 telephones
and 8 T1/E1 trunks; the IP Office 412 supports up to 360
telephones and 4 T1/E1 trunks.
FEATURES:
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Unified Communications for Small Business
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Conferencing
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Messaging
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Networking: Small Community Networking links support
multiple IP Office systems via a standard data network,
providing feature transparency and advanced applications
such as centralized voice messaging.
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Phone Manager: Desktop communications application available
in three versions
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SoftConsole: PC-based Windows Operator Console for IP
Office working with a desktop telephone.
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Computer Telephony Integration (CTI): CTI allows users
to access information in company databases during phone
calls. A services representative can automatically receive
detailed customer information in a screen-pop on their
PC when a customer calls.
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IP Office Manager System Administration Tool: The system
administration tool. Using a Windows Graphical User
Interface, Manager provides an intuitive interface for
installation, configuration and subsequent moves, additions,
and changes.
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Remote Hot Desking:The ability for a user on one IP
Office system to log into any telephone (analog, digital,
or IP) on another IP Office system within the Small
Community Network.
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SIP Trunks: Allows IP Office users to take advantage
of new telephony services being offered by Internet
Telephony Service Providers.
IP
Office Release 5
It's all about greater business continuity, by
introducing Resilient Small Community Network.
To have a second site be a backup for a main or another
site and to have voicemail (pro) re-register to a backup
site is really approaching a new status for reliability.
This could only be accomplished though, with IP endpoints
(phones). Digital or analog phones connected to a failed
system would not have this ability. With this enhancement,
hunt groups and users will be known on both systems
and most useable features are transparent There will
not be idle hardware in a design implemented with the
redundant SCM. Another great enhancement to SCN is the
expansion to 32 sites, doubling the systems that can
be connected. There's also word that release 5 will
support more phones, extending options for users with
needs for color and enterprise phones. There may not
seem like much that's new with release 5, but it is
a lot when considering how this will affect the decision
to design and implement a resilient communications platform.
IP
Office Release 6
Due out March 2010
Bishop
Computer provides telephone service support (as well
as onsite service support in the Illinois Iowa
& Wisconsin areas) to local Avaya Business
Partners, as well as our own clients. We even provide
technical phone support to other technicians throughout
the U.S. via a nationwide service / maintenance organization.
We've installed over 75 IP Office systems and
serviced many more.
We
can help with:
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Diagnosing a problem on your IP Office system
- Upgrading
IP Office
- Programming
IP Office system & voicemail
- IP
Office Training
- Network
Infrastructure related to phones including QoS and
VoIP
Our
pricing is billed in 15 minute increments, with a minimum
of 30 minutes, which makes us extremely affordable.
- 30
minutes $50.00 invoiced through Google Checkout
- 60
minutes $85.00 invoiced through Google Checkout
Look
at our cost saving PREPAID block of time DISCOUNT
on our support
page!
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