Established 1994

 

Technical Services

  • Network Infrastructure
  • Structured Cabling
  • Relocation Services
  • Avaya Telephone Systems

Experienced and Certified, a Winning Combination!
MCSE, ACSS-SME, ACIS-SME, APSS-SME

Home  |  Qualifications & Experience  |  Service  | Technical Phone Support   |  Convergence Technology |   Contact Us  
AVAYA Systems: Avaya IP Office | Legacy Phone Systems | Merlin MAGIX / Merlin Legend | Partner ACS / IP Office PARTNER Version | Definity
Avaya Ethernet Routing Switches | Network Infrastructure | Structured Cabling

Merlin Magix System
Merlin Legend System

Installation Programming Service Support

24 hour emergency remote support
Merlin upgrade to IP Office
Merlin Magix upgrade to IP Office
Merlin Legend upgrade to IP Office
Merlin migration to IP Office

Avaya Business Partner

A picture of our Merlin Magix upgrade to
an Avaya IP Office Preferred Edition is
posted on our Pinterest site:
http://pinterest.com/pin/566327721862128913/

Used the client's 44xx phones + 9508's as well
135 phones with room for adding 60 more!

 

 

 


EMERGENCY SERVICE AVAILABLE

Technical remote phone service support for Avaya phone systems available... [more]


 

Avaya support - Avaya service
Avaya programming
Avaya phone support
Avaya installation


 

IP Office R8.1 FP1 available NOW!

Avaya Networking:
Avaya Ethernet Routing Switch 3500 Series - Perfect fit with IP Office!



 

Merlin MAGIX emergency service
Merlin MAGIX support
Merlin MAGIX installation
Merlin MAGIX programming
Merlin MAGIX remote phone support
Merlin MAGIX service
Merlin Legend emergency service
Merlin Legend support
Merlin Legend installation
Merlin Legend programming
Merlin Legend remote phone support
Merlin Legend service

 

Equipment Installation and Relocation Networking
Avaya telephone systems: Partner ACS
Merlin Magix & Legend
IP Office
Definity
Cabling - copper & fiber Cat5E Cat6 Fiber Videoconferencing
Relocation Services

 

We're on twitter!
http://twitter.com/bishopcomputer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


PO Box 95709
Hoffman Estates, IL 60195
(847) 781-9475

EMAIL


Onsite areas served:

  • Illinois Chicago area
  • Lower Wisconsin Milwaukee to Madison areas

Nationwide technical remote phone support

Avaya Merlin Telephone System
Installation Programming Service Support Repair

Experienced and Certified - a winning combination!

EMERGENCY SERVICE AVAILABLE
847.781.9475

MERLIN MAGIX

Merlin Magix / Merlin Legend

Since 1998, the MERLIN MAGIX® Integrated System platform has achieved considerable success in the SMB PBX market. Magix / Legend systems have been the workhorse of many small and mid-sized businesses. From a basic system to larger call centers, multi-site and satellite offices. The reliability and stability of the Magix has proved its position in the telephony markets. Many of these systems are still in use today however, they are no longer being sold. For customers needing more, IP Office is the replacement system.

The Avaya MERLIN MAGIX® Integrated System is a public branch exchange (PBX) with a built-in ability to emulate a traditional key system. The Merlin system uses a single platform to deliver key communications capabilities, from basic voice to Internet access which made the Merlin a highly cost-effective telephone system, easy to install, service, maintain, and grow. We've installed over 60 Merlin systems, and serviced many, many more.

Bishop Computer provides remote phone service support (as well as onsite service support in the Chicago & lower Wisconsin areas) to local Avaya Business Partners, as well as our own clients. We even provide technical phone support to other technicians throughout the U.S. via nationwide service / maintenance organizations.

MAGIX without the covers

Merlin Magix upgrade to IP Office

Merlin systems are no longer made or available as new. The system that replaces the Merlin is the Avaya IP Office. A phone system designed for small and medium businesses, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.

It's not always in the budget to go to a new system, but it may be a very good option to maintain part of your past investment. If an upgrade is being considered, you might be able to use certain phones from your old system and use them on a new IP Office platform. Then replace the older phones with newer, feature-rich phones when you're able. Take a look at what phones you do have, and let's see if we can get you to step into the wonderful world of IP Office, one step at a time! Although there are many older systems out there, only the Magix systems with 44xx digital sets can re-use the phones (4424LD+ phones are not supported on IP Office) with an IP Office and digital expansion modules.

WHICH MERLIN PHONES WILL WORK WITH IP OFFICE?

Magix Phones: 4406D+, 4412D+ and 4424D+
USER GUIDES: 4400/6400 Phone User Guide


IP Office

 

Experienced and Certified - a winning combination!

EMERGENCY SERVICE AVAILABLE
847.781.9475

We can help with:

  • Diagnosing a problem
  • Programming
  • Training

Our pricing is billed in 15 minute increments, with a minimum of 30 minutes, which makes us extremely affordable.

  • 30 minutes $50.00 invoiced through Google Checkout
  • 60 minutes $85.00 invoiced through Google Checkout

Look at our cost saving PREPAID block of time DISCOUNT on our support page!

 

Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries.

Avaya, Lucent, AT&T, IP Office, Definity, Partner, Merlin, Magix, Intuity and Audix are registered trademarks of Avaya, Lucent Technologies, and AT&T.